Company data

Buzzevents – Hairpieces Online
Elm Street 244
8980 Zonnebeke

BE 0702901689
one-man business

Article 1: General Provisions

The e-commerce website of Haarwerken Online, a one-man business with registered office at Ieperstraat 244 8980 Zonnebeke VAT BE 0702901689 , offers its customers the opportunity to purchase the products from the web store online.

These Terms and Conditions (“Terms and Conditions”) apply to any order placed by a visitor to this e-commerce website (“Customer”). When placing an order through Haarwerken Online’s online store, the Customer must expressly accept these Terms and Conditions, thereby agreeing to the applicability of these Terms and Conditions to the exclusion of all other terms and conditions. Additional terms and conditions of the Customer are excluded, except when previously, in writing and expressly accepted by Haarwerken Online.

Article 2: Price

All prices stated are expressed in EURO, always including VAT and any other taxes or duties that the Customer is obliged to pay.

The statement of price refers only to the items as it is described verbatim. The accompanying photographs are for decorative purposes and may contain elements not included in the price.

During the validity period stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes due to changes in VAT rates.

Shipping is free from €100 within Belgium. Delivery time in Belgium depending on parcel service (Bpost, DHL, PostNL,…) 3 – 5 working days, weekends not included.
Delivery time in the Netherlands, usually DHL, PostNL; 3-7 working days,

For all other countries, shipping is chargeable.
price shipping
Belgium home delivered €5.50
Belgium deliver post point €4.00
Netherlands €12.10
Other countries €20.21
Shipping costs and any taxes and import duties are for the consumer. We offer you products at competitive prices and would like to keep it that way, which is why we charge you the minimum shipping cost under €100 delivery in BELGIUM.

Haarwerken Online does have the right to change the indicated price, and this before you place an order. Promotional prices are valid while supplies last, or until the end of the predetermined promotional period.

Article 3: Offer

Despite the fact that the online catalog and the e-commerce website are compiled with the utmost care, it is still possible that the information offered is incomplete, contains material errors, or is not up-to-date. Obvious mistakes or errors in the offer do not bind Haarwerken Online. As for the accuracy and completeness of the information offered, Haarwerken Online is only bound by an obligation of means. Haarwerken Online is in no case liable in case of manifest material errors, typesetting or printing errors.

If the Customer has specific questions about e.g. sizes, color, availability, delivery time or delivery method, we request the Customer to contact our customer service department in advance.

The offer is always valid while supplies last and may be modified or withdrawn by Haarwerken Online at any time. Hairworks Online cannot be held responsible for the unavailability of any product. If an offer has a limited validity period or is made subject to conditions, this will be explicitly stated in the offer.

Article 4: Online Purchases

How is the ordering process through the web shop?

*Choose the desired item in the appropriate color with any accessories.
*Add this to shopping cart.
*At checkout, you will be redirected to the payment site.
*Data entry.
*I accept the terms and conditions.
*You choose your payment method and your order will be placed.
*You will receive an email confirmation.

The Customer has the choice between the following payment methods:
– via bankcontact
– By Credit Card
– via Belfius Direct Net
– via ING Home’Pay
– by iDEAL
– via PayPal

Hairworks Online is entitled to refuse an order pursuant to a serious default by the Customer in relation to orders involving the Customer.

Article 5: Delivery and execution of the agreement

The agreement is established at the time of the consumer’s acceptance of the offer and the fulfillment of the conditions set forth therein. If the consumer has accepted the offer electronically, the entrepreneur shall immediately confirm electronically the receipt of the acceptance of the offer. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.

The entrepreneur may – within legal frameworks – inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reason not to enter into the agreement, he is entitled to refuse an order or application or to attach special conditions to the implementation.

Items ordered through this online store are delivered in Belgium; Netherlands; Luxembourg; Germany; France.

Delivery is made by: DHL; DPD; Bpost

Bpost: Belgium only. €7,00

DPD: Germany, France, Luxembourg. €20.21

DHL: The Netherlands . €12.10

At Haarwerken Online, the item will be prepared and shipped on the same day if in stock.

Any visible damage and/or qualitative deficiency of an item or other failure in delivery must be reported by the Customer to without delay.

Risk for loss or damage shall pass to the Customer as soon as he (or a third party designated by him, who is not the carrier) takes physical possession of the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier was instructed by the Customer to transport the goods and this choice was not offered by Haarwerken Online.

Article 6: Retention of title

The delivered items remain the exclusive property of Haarwerken Online until the moment of full payment by the Customer.

The Customer undertakes, if necessary, to inform third parties of Haarwerken Online’s retention of title, e.g. to any person who might come to seize items that have not yet been paid for in full.

Article 7: Right of return

The provisions of this article apply only to Customers who purchase items online from Haarwerken Online in their capacity as consumers.

If the right of withdrawal applies:

The Customer has the right to revoke the agreement within a period of 14 calendar days without giving reasons.

The withdrawal period expires 14 calendar days after the day on which the Customer or a third party designated by the Customer, who is not the carrier, takes physical possession of the good:

To exercise the right of withdrawal, the Customer must fill out letter enclosed with the order,, by an unequivocal statement (e.g., in writing by mail or e-mail) informing of his decision to withdraw from the contract. The Customer may use the attached model withdrawal form for this purpose, but is not obliged to do so.
return costs are for the customer.

If you offer consumers the option of filling in and sending information on withdrawal from the contract electronically via your website, insert the following text: “The Customer may also fill in and send the model withdrawal form or any other clearly worded statement electronically via our website “” . If the Customer uses this option, we will send the Customer an acknowledgement of receipt of his withdrawal on a durable medium (e.g. by e-mail) without delay.”

To comply with the withdrawal period, the Customer must send his communication concerning his exercise of the right of withdrawal before the withdrawal period has expired.

The Customer must return or hand over the goods to the attention of Haarwerken Online or to without delay, but in any case no later than 14 calendar days after the day on which he communicated his decision to withdraw from the contract to Haarwerken Online.

If the returned product is in any way diminished in value, Hair Works Online reserves the right to hold the Customer liable and claim compensation for any diminution in the value of the goods resulting from the Customer’s use of the goods beyond what is necessary to establish the nature, characteristics and operation of the goods.

Only items in their original packaging, along with all accessories, instructions for use and invoice or proof of purchase can be taken back.

In the case of a contract for the provision of services, insert the following text : “If the Customer has requested that the provision of services begin during the withdrawal period, the Customer shall pay an amount proportional to what has already been delivered at the time he has notified us that he is withdrawing from the contract, compared to the full performance of the contract.”

If the Customer revokes the agreement, Haarwerken Online will refund all payments received from the Customer up to that point, including standard delivery costs, to the Customer within a maximum of 14 calendar days after Haarwerken Online has been informed of the Customer’s decision to revoke the agreement. For sales contracts, Haarwerken Online may wait to refund until it has received all the goods back, or until the Customer has demonstrated that it has returned the goods, whichever comes first.

Any additional costs resulting from the Customer’s choice of a mode of delivery other than the cheapest standard delivery offered by Haarwerken Online will not be refunded.

Hairworks Online will refund the Customer using the same means of payment with which the Customer made the original transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not be charged for such refund.

If the right of withdrawal does not apply, state why based on the following categories:

The Customer cannot exercise the right of withdrawal for:

– service agreements after the full performance of the service;
– the supply or provision of goods or services whose price is subject to fluctuations in the financial market over which Haarwerken Online has no control and which may occur within the withdrawal period;
– the delivery of goods manufactured to the Customer’s specifications, or which are clearly intended for a specific person;
– the delivery of goods that spoil quickly or have a limited shelf life;
– the delivery of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and whose seal has been broken after delivery;
– the supply of goods which, after delivery, are by their nature irrevocably mixed with other products;
– the supply of alcoholic beverages whose price is agreed upon at the conclusion of the sales contract, but whose delivery can only take place after 30 days, and whose actual value depends on fluctuations in the market beyond the company’s control;
– agreements where the Customer has specifically requested Haarwerken Online to visit him to perform urgent repairs or maintenance there;
– the delivery of sealed audio and sealed video recordings and sealed computer software whose seal has been broken after delivery;
– the supply of newspapers, periodicals or magazines, excluding contracts for subscription to such publications;
– contracts concluded at a public auction;
– the provision of accommodation other than for residential purposes, transportation of goods, car rental services, catering and services related to leisure activities, if the contracts provide for a specific date or period of performance;
– the supply of digital content not supplied on a tangible medium, if performance has begun with the Customer’s express prior consent and provided that the Customer has acknowledged that he thereby forfeits his right of withdrawal (e.g. music downloads, software);
– contracts for betting and lottery services.

Article 8: Warranty

Under the Act of September 21, 2004 on the Protection of Consumers in the Sale of Consumer Goods, consumers have legal rights. This legal warranty is valid from the date of delivery to the first owner. Any commercial warranty does not affect these rights.

To invoke the warranty, the Customer must be able to provide proof of purchase. Customers are advised to keep the original packaging of the goods.

For items purchased online and delivered to the Customer’s home, the Customer should contact Hair Works Online Customer Service and return the item to Hair Works Online at the Customer’s expense.

Upon discovery of a defect, the Customer must inform Hairworks Online as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after its discovery. Thereafter, any right to repair or replacement shall expire.

The warranty (commercial and/or legal) is never applicable to defects that arise as a result of accidents, neglect, falls, use of the item contrary to purpose for which it was designed, non-compliance with user instructions or manual, modifications or alterations to the item, heavy-handed use, poor maintenance, or any other abnormal or incorrect use.

Defects that manifest themselves after a period of 6 months following the date of purchase, if any, delivery, are deemed not to be hidden defects, subject to proof to the contrary by the Customer.

Article 9: Customer service

The customer service of Haarwerken Online can be reached by e-mail at T.A.V. or by mail at the following address Ieperstraat 244 8980 Zonnebeke, Belgium. Any complaints can be directed to it.

Article 10: Penalties for non-payment.

Without prejudice to the exercise of other rights available to Haarwerken Online, in the event of non-payment or late payment, the Customer shall be liable, as of the date of the default, by operation of law and without notice, to pay interest at 10% per annum on the unpaid amount. In addition, the Customer shall owe, ipso jure and without formal notice, a fixed indemnity of 10% on the amount involved, with a minimum of 25 euros per invoice.

Without prejudice to the foregoing, Haarwerken Online reserves the right to take back items that have not been paid for (in full).

Article 11: Privacy

The controller, Haarwerken Online respects the Belgian law of December 8, 1992 regarding the protection of privacy in the processing of personal data.

You have a legal right to inspect and possibly correct your personal data. Provided proof of identity (copy identity card), you can obtain the written communication of your personal data free of charge via a written, dated and signed request to Haarwerken Online Ieperstraat 244, 8980 Zonnebeke , If necessary, you can also ask to correct the data that would be incorrect, incomplete or not pertinent.

In case of use of data for direct marketing: You can oppose the use of your data for direct marketing free of charge. To this end, You can always contact

We treat your data as confidential information and will not transfer, rent or sell it to third parties.

The customer is responsible for keeping his login information confidential and using his password. Your password is stored encrypted, Hair Works Online therefore has no access to your password.

Haarwerken Online keeps online (anonymous) visitor statistics to see which pages of the Internet site are visited to what extent.

If you have any questions about this privacy statement, please contact us at

Article 12: Use of cookies

During a visit to the site, “cookies” may be placed on your computer’s hard drive. A cookie is a text file placed by a website’s server in your computer’s browser or on your mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.

‘First party cookies’ are technical cookies used by the site visited itself and whose purpose is to make the site function optimally. Eg: settings that the user has made during previous visits to the site, or even : a pre-filled form with data that the user has done during previous visits.
‘Third Party cookies’ are cookies that do not come from the website itself, but rather from third parties, e.g. a marketing or advertising plug-in present. E.g., cookies from Facebook or Google Analytics. For such cookies, the site visitor must first consent – this can be done via a bar at the bottom or top of the website, referring to this policy, which, however, does not prevent further browsing of the website.

You can set your Internet browser to not accept cookies, to alert you when a cookie is installed, or to delete cookies from your hard drive afterwards. You can do this through your browser’s settings (via the help function). Keep in mind that certain graphics may not appear correctly, or you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Article 13: Infringement of validity – non-violation

If any provision of these Terms is declared invalid, illegal or null and void, this shall in no way affect the validity, legality and applicability of the other provisions.

Failure at any time by Haarwerken Online to enforce any of the rights enumerated in these Terms, or to exercise any right hereunder, shall never be deemed a waiver of such provision and shall never affect the validity of such rights.

Article 14: Modification of conditions

These Terms are supplemented by other terms and conditions expressly referred to, and the general terms and conditions of sale of Haarwerken Online. In case of contradiction, these Terms take precedence.

Article 15: Proof

The Customer accepts that electronic communications and backups may serve as evidence.

Hairworks Online has endorsed the UNIZO e-commerce label regulations. A copy of these Regulations and access to UNIZO’s grievance procedure is available at

Article 16: Applicable law – disputes

Belgian law applies, with the exception of the provisions of international private law regarding applicable law.

The courts of the Consumer’s domicile shall have jurisdiction in case of legal disputes. The Consumer can also turn to the ODR platform (